House Bill 2504 Fall 2011 Course Syllabus POFT-1313-50 - Professional Workforce
Fall 2011 Course Syllabus
POFT-1313-50 - Professional Workforce
|Instructor||Granger, Patricia A.|
|MyLamarPA||Be sure to check your campus E-mail and Course Homepage using MyLamarPA campus web portal (My.LamarPA.edu). When you’ve logged in, click the email icon in the upper right-hand corner to check email, or click on the “My Courses” tab to get to your Course Homepage. Click the link to your course and review the information presented. It is important that you check your email and Course Homepage regularly. You can also access your grades, transcripts, and determine who your academic advisor is by using MyLamarPA.|
|Course Description||Preparation for career success including ethics, interpersonal relations, professional attire and advancement.|
Professionalism—Skills for Workplace Success, 2d ed, Anderson with MyProfessinalism Kit access code, Prentice Hall
MicrosoftPowerPoint 12, Illustrated Basic 2010, Beskeen, 2011, Cengage
|Attendance Policy||See "Faculty Policies"|
|Course Grading Scale||90 - 100 = A 80 - 89 = B 70 - 79 = C 60 - 69 = D Below 59 = F|
|Determination of Final Grade||Tests 60%, Daily 30%, Presentations 10%|
|Final Exam Date||December 13, 2011 - 5:30 PM|
Week 1: Introduction/Chapter 1: Discussion of attitude and personality; discuss P-1; classmate interviews; ”If you were the Boss” discussion; review questions
Week 2: Begin preparing P-1 (presentation describing goals, objectives, action plans requiring a 1-2 page paper); Chapter 2: Discussion of goal setting and life management; Chapter 3 Discussion of personal financial management; ”If you were the Boss” discussions; Chapter 2 and 3 review questions; Video case study Health Personal Financial Management
Week 3: Presentation 1
Week 4: Chapter 4: Discussion of time and stress management; organization skills; ”If you were the Boss” discussion ; Chapter 5: Ethics; “Boss” discussions; review questions; video case study and questions: Time Management and Organization Tips and Making Ethical Choices
Week 5: Exam Chapters 1-4; Chapter 6: Discussion of Etiquette/dress;”If you were the Boss” discussion; review questions; video case study and questions: Business Lunch Etiquette
Week 6: Chapter 7: Discussion of Customer service skills; ”If you were the Boss” discussion; review questions; video case study and questions: Customer Service Dialog
Week 7: Chapter 8: Discussion of human resource management; ”If you were the Boss” discussion; review questions
Week 8: Chapter 9 Communication skills; “If you were the Boss” discussion; review questions; video case study and questions: Language in the Office and E-Mail Etiquette
Week 9: Begin preparation of P-2; Exam Chapters 5-9
Week 10: Chapter 10: Discussion of accountability and workplace relationships; ”If you were the Boss” discussion; review questions; video case study and questions: Workplace Etiquette
Week 11: Lecture and application of PowerPoint/P-2 Assigned; Chapter 11: Discussion of teamwork, motivation, and leadership;”If you were the Boss” discussion; review questions; video case study and questions: Meetings
Week 12: Chapter 12: Discussion of conflict and negotiation skills; ”If you were the Boss” discussion; review questions; video case study and questions: Conflict and Sexual Harassment
Week 13: Chapter 13: Discussion of job search skills/Chapter14: Discussion of resumes; ”If you were the Boss” discussion /”If you were the Boss” discussion; review questions; video case study and questions: Job Fair; Job Search Strategies and Resume and cover Letter Tips; employment assignments
Week 14: Chapters 15: Discussion of interview techniques; Chapter 16: Discussion of career and life changes; ”If you were the Boss” discussions; review questions; video case study and questions: Good, Bad, and Ugly; Interview Walk-Through; Preparing for a Phone Interview; Pre-Interview Activities; and Tough Interview
Week 15: Test over 10-16; Prepare for P-2 (business presentation, using PowerPoint and other visual aids, over a topic application to success in the business office today)
Week 16: Presentations, including PowerPoint presentations; review
|Calendar of Lecture Topics and Major Assignment Due Dates||
Week 1: Introduction; Your Attitude Personality; begin P-1
Week 2: Goal Setting and Life Management
Week 3: Presentation 1
Week 4: Time and Stress Management/Organization Skills; Ethics, Politics, and Diversity
Week 5: Exam 1-4; Etiquette/Dress
Week 6: Customer Service/Quality
Week 7: Human Resource Management
Week 8: Communication
Week 9: Assign P-2; Exam 5-9
Week 10: Accountability and Workplace Relationships
Week 11: Teamwork, Motivation, and Leadership; PowerPoint lecture
Week 12: Conflict and Negotiation
Week 13: Job Search Skills; Resume Package
Week 14: Interview Techniques; Career and Life Changes
Week 15: Exam 10-16; prepare P-2
Week 16: Presentations and employment documents due
|General Education/Core Curriculum Student Learning Outcomes||
|Program Student Learning Outcomes||
1) Demonstrates appropriate etiquette, ethics, and professionalism in the business office setting
2) Illustrates the ability to work in a team environment
3) Uses office procedures skills
4) Uses word processing, spreadsheet, database, and presentation software
5) Proofreads, edits, and applies basic rules of grammar to general business correspondence
|Course Student Learning Outcomes||
1) Demonstrate necessary skills for seeking and security employment (PSLO 1)
2) Identify attitudes and values that contribute to effective work habits (PSLO 1)
3) Identify professional attire (PSLO 1)
4) Recognize appropriate business etiquette (PSLO 1)
5) Demonstrate how to work effectively as part of a team (PSLO 2)
6) Apply problem-solving techniques to complete tasks (PSLO 3)
7) Use presentation software to prepare presentations on a variety of business topics (PSLO 4)
|Academic Honesty||Academic honesty is expected from all students, and dishonesty in any form will not be tolerated. Please consult the LSC-PA policies (Section IX, subsection A, in the Faculty Handbook) for consequences of academic dishonesty.|
|Additional Information||See printed course schedule for important dates.|
|ADA Considerations||The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the Special Populations Coordinator, Room 231, in the Madison Monroe Building. The phone number is (409) 984-6241.|
Some material in this course may be copyrighted. They may be used only for instructional purposes this semester,
by students enrolled in this course. These materials are being used fairly and legally.
No one may distribute or share these copyrighted materials in any medium or format with anyone outside this class,
including publishing essays with copyrighted material, uploading copyrighted material to Facebook or YouTube, or
painting or performing copyrighted material for public display.
Copyright violation is not the same thing as plagiarism. Plagiarism is intellectual dishonesty. Offenses of plagiarism result in lower grades or failing scores, and professors and the college strictly enforce plagiarism rules. There is never any acceptable use of plagiarism. Copyright violation is a legal offense, punishable by large fines and penalties.
Copyrighted material can be used if permission from the material’s creator is obtained, or if its use meets the standards of fair use in an educational setting. For example, a student can quote a line from Shakespeare’s Hamlet in a report without violating copyright but still be guilty of plagiarism if the quotation is not properly documented.
If you are in doubt about what material can be freely used, ask your professor or contact the Dean of Library Services, at (409) 984-6216.
Assessment is a process by which LSCPA can help you learn better and gauge the level of progress you have made to
attain knowledge, skills, beliefs, and values. It also helps your professors understand how to improve teaching
and testing methods in your classes, and it helps each department understand and improve degree and certificate
Periodically LSC-PA will collect assessment data for research and reporting purposes, including statistical data and sometimes copies of your work. Be assured that all material the college uses for assessment purposes will be kept confidential. To ensure anonymity, your name will be removed from any material we use for assessment purposes, including video-recorded performances, speeches, and projects.
If you object to allowing LSC-PA to use your material for assessment purposes, submit a letter stating so to your professor by the 12th class day. You will still be required to participate in whatever assessments are being done; we just won’t use your data.
What’s the difference between assessment and grades? The grades you get on papers, projects, speeches, and assignments are specific types of focused assessment. LSC-PA’s assessment efforts include class grades, surveys, standardized tests, and other tools.
Federal privacy laws apply to college students. This means that college employees, including instructors, cannot
divulge information to third parties, including parents and legal guardians of students. Even if the students are
minors, information about their college work cannot be shared with anyone except in very limited circumstances.
Anyone requesting information about a student should be referred to the Registrar. Instructors will be notified in writing by that Office about what information may be released and to whom.
Please remember that releasing private information about a student, however innocuous it may seem, can be a violation of federal law, with very serious consequences.
Circumstances under which information may be released:
An adult student may submit, to the Registrar, a handwritten, signed note granting permission for release of
information. The note must specify what information may be divulged, and it must specify the name of the person
to whom the information may be given.
The Registrar’s office is located in the Student Center room 303B, and can be reached at (409) 984-6165.
This course helps add to the students’ overall collegiate experience in the following ways:
|Degree Plan Evaluation||
A Degree Plan Evaluation will help you determine which classes you need to complete your program.
All of the classes that you have taken that apply to your declared major will be listed on the right. If you have a class that still needs to be completed, a “NO” will be listed on the right next to the required class.
|HB 2504||This syllabus is part of LSC-PA’s efforts to comply with Texas House Bill 2504.|
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