House Bill 2504

Fall 2011 Course Syllabus

POFT-1313-50 - Professional Workforce

Faculty Information
SemesterFall 2011
InstructorGranger, Patricia A.
Phone(409) 984-6392
Business and Technology
Chair:Michael Trahan
Phone:(409) 984-6378
Building:Student Center (SC)
MyLamarPA Be sure to check your campus E-mail and Course Homepage using MyLamarPA campus web portal ( When you’ve logged in, click the email icon in the upper right-hand corner to check email, or click on the “My Courses” tab to get to your Course Homepage. Click the link to your course and review the information presented. It is important that you check your email and Course Homepage regularly. You can also access your grades, transcripts, and determine who your academic advisor is by using MyLamarPA.
Course Information
Course Number90318
Course Description Preparation for career success including ethics, interpersonal relations, professional attire and advancement.
Course Prerequisites None
Required Textbooks Professionalism—Skills for Workplace Success, 2d ed, Anderson with MyProfessinalism Kit access code, Prentice Hall

MicrosoftPowerPoint 12, Illustrated Basic 2010, Beskeen, 2011, Cengage

Attendance Policy See "Faculty Policies"
Course Grading Scale  90 - 100 = A     80 - 89 = B     70 - 79 = C     60 - 69 = D     Below 59 = F
Determination of Final Grade Tests 60%, Daily 30%, Presentations 10%
Final Exam Date December 13, 2011 - 5:30 PM
Major Assignments Week 1: Introduction/Chapter 1: Discussion of attitude and personality; discuss P-1; classmate interviews; ”If you were the Boss” discussion; review questions

Week 2: Begin preparing P-1 (presentation describing goals, objectives, action plans requiring a 1-2 page paper); Chapter 2: Discussion of goal setting and life management; Chapter 3 Discussion of personal financial management; ”If you were the Boss” discussions; Chapter 2 and 3 review questions; Video case study Health Personal Financial Management

Week 3: Presentation 1        

Week 4: Chapter 4: Discussion of time and stress management; organization skills; ”If you were the Boss” discussion ; Chapter 5: Ethics; “Boss” discussions; review questions; video case study and questions: Time Management and Organization Tips and Making Ethical Choices

Week 5: Exam Chapters 1-4; Chapter 6: Discussion of Etiquette/dress;”If you were the Boss” discussion; review questions; video case study and questions: Business Lunch Etiquette

Week 6: Chapter 7: Discussion of Customer service skills; ”If you were the Boss” discussion; review questions; video case study and questions: Customer Service Dialog

Week 7: Chapter 8: Discussion of human resource management; ”If you were the Boss” discussion; review questions

Week 8: Chapter 9 Communication skills; “If you were the Boss” discussion; review questions; video case study and questions: Language in the Office and E-Mail Etiquette

Week 9: Begin preparation of P-2; Exam Chapters 5-9

Week 10: Chapter 10: Discussion of accountability and workplace relationships; ”If you were the Boss” discussion; review questions; video case study and questions: Workplace Etiquette

Week 11: Lecture and application of PowerPoint/P-2 Assigned; Chapter 11: Discussion of teamwork, motivation, and leadership;”If you were the Boss” discussion; review questions; video case study and questions: Meetings

Week 12: Chapter 12: Discussion of conflict and negotiation skills; ”If you were the Boss” discussion; review questions; video case study and questions: Conflict and Sexual Harassment

Week 13: Chapter 13: Discussion of job search skills/Chapter14: Discussion of resumes; ”If you were the Boss” discussion /”If you were the Boss” discussion; review questions; video case study and questions: Job Fair; Job Search Strategies and Resume and cover Letter Tips; employment assignments

Week 14: Chapters 15: Discussion of interview techniques; Chapter 16: Discussion of career and life changes; ”If you were the Boss” discussions; review questions; video case study and questions: Good, Bad, and Ugly; Interview Walk-Through; Preparing for a Phone Interview; Pre-Interview Activities; and Tough Interview

Week 15: Test over 10-16;         Prepare for P-2 (business presentation, using PowerPoint and other visual aids, over a topic application to success in the business office today)

Week 16: Presentations, including PowerPoint presentations; review

Calendar of Lecture Topics and Major Assignment Due Dates Week 1: Introduction; Your Attitude Personality; begin P-1

Week 2: Goal Setting and Life Management

Week 3: Presentation 1        

Week 4: Time and Stress Management/Organization Skills; Ethics, Politics, and Diversity

Week 5: Exam 1-4; Etiquette/Dress

Week 6: Customer Service/Quality

Week 7: Human Resource Management

Week 8: Communication

Week 9: Assign P-2; Exam 5-9

Week 10: Accountability and Workplace Relationships

Week 11: Teamwork, Motivation, and Leadership; PowerPoint lecture

Week 12: Conflict and Negotiation

Week 13: Job Search Skills; Resume Package

Week 14: Interview Techniques; Career and Life Changes

Week 15: Exam 10-16; prepare P-2

Week 16: Presentations and employment documents due

General Education/Core Curriculum Student Learning Outcomes
Reading:Demonstrates the ability to analyze and interpret a variety of printed materials.

Writing:Produces clear, correct, and coherent prose adapted to purpose, occasion, and audience.

Speaking:Communicates orally in clear, coherent, and persuasive language appropriate to purpose, occasion, and audience.

Listening:Demonstrates the ability to analyze and interpret various forms of spoken language.

Critical Thinking 1:Applies qualitative and/or quantitative skills analytically and creatively to subject matter.

Critical Thinking 2:Demonstrates the ability to evaluate arguments and construct alternative strategies.

Computer Literacy 1:Uses computer-based technology to communicate, solve problems, and acquire information.

Computer Literacy 2:Demonstrates an understanding of the limits, problems, and possibilities associated with the use of technology.

Intercultural Competence 1:Demonstrates awareness of similarities and differences between cultural groups.

Intercultural Competence 2:Demonstrates the ability to recognize global interconnectedness.

Intercultural Competence 3:Demonstrates a general knowledge of cultural evolution.

Program Student Learning Outcomes 1)        Demonstrates appropriate etiquette, ethics, and professionalism in the business office setting

2)        Illustrates the ability to work in a team environment

3)        Uses office procedures skills

4)        Uses word processing, spreadsheet, database, and presentation software

5)        Proofreads, edits, and applies basic rules of grammar to general business correspondence

Course Student Learning Outcomes 1)        Demonstrate necessary skills for seeking and security employment (PSLO 1)

2)        Identify attitudes and values that contribute to effective work habits (PSLO 1)

3)        Identify professional attire (PSLO 1)

4)        Recognize appropriate business etiquette (PSLO 1)

5)        Demonstrate how to work effectively as part of a team (PSLO 2)

6)        Apply problem-solving techniques to complete tasks (PSLO 3)

7)        Use presentation software to prepare presentations on a variety of business topics (PSLO 4)

Academic Honesty Academic honesty is expected from all students, and dishonesty in any form will not be tolerated. Please consult the LSC-PA policies (Section IX, subsection A, in the Faculty Handbook) for consequences of academic dishonesty.
Facility Policies
  • No food or tobacco products are allowed in the classroom.

  • Only students enrolled in the course are allowed in the classroom, except by special instructor permission.

  • Electronic devices (including but not restricted to cell phones, MP3 players, and laptop computers) shall not be used during examinations unless specifically allowed by the instructor.

  • Use of electronic devices during normal class hours distracts other students, disrupts the class, and wastes valuable time. Instructors have an obligation to reduce such disruptions.

  • Turn your cellphones to vibrate when you enter the classroom.

    • No food or tobacco products are allowed in the classroom.

    • Only students enrolled in the course are allowed in the classroom, except by special instructor permission.

    • Electronic devices (including but not restricted to cell phones, MP3 players, and laptop computers) shall not be used during examinations unless specifically allowed by the instructor.

    • Use of electronic devices during normal class hours distracts other students, disrupts the class, and wastes valuable time. Instructors have an obligation to reduce such disruptions.

    • Turn your cellphones to vibrate when you enter the classroom.



      •        If you miss an exam, your lowest test grade will count twice. If you miss more than one exam, those exams will be given a grade of zero

      •        Students must leave the classroom after exam is finished.

      •        There will be a comprehensive final exam. All students must take the exam on the scheduled date and time, and failure to do so will result in a “0” on the final exam.

      •        No late assignments will be taken.

      •        Every student MUST have a copy of the required textbooks by the second week of class. The student will still be responsible for any assignments given. Failure to have a text may result in being dropped from the class.

      •        If you book is a text/workbook, you will tear out and turn in your work. No facsimiles accepted.

      •        All assignments must be assembled as required by your instructor. (5-point penalty)

      •        Academic dishonesty will result in a zero on any assignment or exam.

      •        Student IDs are required for the first exam. However, if you are an online student, the final exam will require an ID. IDs must be visible on your desk before the exam is administered—no ID, no exam.

      •        Students should keep a record of their grades/average. Instructor(s) will not average grades for students. Instructors do not “drop” grades.

      •        A minimum of two extra credit assignments will be given during the semester.


      •        Poor attendance is a leading reason for termination from a job in all areas of employment. With this factor in mind, the instructor monitors student attendance daily. In addition, attendance on a regular basis is necessary for proper skill development.

      •        Tardiness is not acceptable.

      •        The instructor reserves the right to drop any student missing more than two weeks of class (6 MWF classes, 4 TR classes).

      •        Quizzes may be given at the beginning of the class period. Students coming in to class late will not be allowed to take quizzes already turned in. A grade of zero will be recorded for the quiz.

      •        You are responsible for completing all assigned homework and for being prepared for each class meeting. This applies even if you were absent for the previous class meeting.

      •        Points are added to the final exam based on attendance records (10 points - no absences, 8 points -1 absence, 6 points - 2 absences, 4 points - 3 absences).


      The following behaviors will result in the student being asked to cease the action and/or leave the classroom: using cell phones (-5 next exam), talking, or keying while the instructor is giving instructions or during class discussions; leaving class early without informing the instructor; surfing the Internet during lecture (-5 next exam); and displaying a rude or negative behavior toward the instructor or other students.

      No cell phones should be visible during class.


      Students must use appropriate e-mail etiquette when corresponding with instructor; for example, complete sentences and a full subject line with your name/course name. Voice mail messages should be clearly spoken identifying student’s name, course, and any return phone number.

Additional Information See printed course schedule for important dates.
Important Information
ADA Considerations The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the Special Populations Coordinator, Room 231, in the Madison Monroe Building. The phone number is (409) 984-6241.
Copyright Violations Some material in this course may be copyrighted. They may be used only for instructional purposes this semester, by students enrolled in this course. These materials are being used fairly and legally. No one may distribute or share these copyrighted materials in any medium or format with anyone outside this class, including publishing essays with copyrighted material, uploading copyrighted material to Facebook or YouTube, or painting or performing copyrighted material for public display.

Copyright violation is not the same thing as plagiarism. Plagiarism is intellectual dishonesty. Offenses of plagiarism result in lower grades or failing scores, and professors and the college strictly enforce plagiarism rules. There is never any acceptable use of plagiarism. Copyright violation is a legal offense, punishable by large fines and penalties.

Copyrighted material can be used if permission from the material’s creator is obtained, or if its use meets the standards of fair use in an educational setting. For example, a student can quote a line from Shakespeare’s Hamlet in a report without violating copyright but still be guilty of plagiarism if the quotation is not properly documented.

If you are in doubt about what material can be freely used, ask your professor or contact the Dean of Library Services, at (409) 984-6216.
Assessment Statement Assessment is a process by which LSCPA can help you learn better and gauge the level of progress you have made to attain knowledge, skills, beliefs, and values. It also helps your professors understand how to improve teaching and testing methods in your classes, and it helps each department understand and improve degree and certificate programs.

Periodically LSC-PA will collect assessment data for research and reporting purposes, including statistical data and sometimes copies of your work. Be assured that all material the college uses for assessment purposes will be kept confidential. To ensure anonymity, your name will be removed from any material we use for assessment purposes, including video-recorded performances, speeches, and projects.

If you object to allowing LSC-PA to use your material for assessment purposes, submit a letter stating so to your professor by the 12th class day. You will still be required to participate in whatever assessments are being done; we just won’t use your data.

What’s the difference between assessment and grades? The grades you get on papers, projects, speeches, and assignments are specific types of focused assessment. LSC-PA’s assessment efforts include class grades, surveys, standardized tests, and other tools.
Privacy Notice Federal privacy laws apply to college students. This means that college employees, including instructors, cannot divulge information to third parties, including parents and legal guardians of students. Even if the students are minors, information about their college work cannot be shared with anyone except in very limited circumstances.

Anyone requesting information about a student should be referred to the Registrar. Instructors will be notified in writing by that Office about what information may be released and to whom.

Please remember that releasing private information about a student, however innocuous it may seem, can be a violation of federal law, with very serious consequences.

Circumstances under which information may be released:

An adult student may submit, to the Registrar, a handwritten, signed note granting permission for release of information. The note must specify what information may be divulged, and it must specify the name of the person to whom the information may be given.

A parent or guardian may be given access to information about a student by providing a copy of a filed tax return that shows that the student was listed as a dependent of that parent or guardian. The tax return must be for last complete tax year. Again, this documentation must be submitted to the Registrar’s Office.

A parent or guardian may be given access to information about a student if the student logs on to and sends an email to the Registrar granting permission. The email must specify what information may be given and the name of the person to whom it may be given.

Co-enrollment students are protected by the same privacy laws as adult students.

The Registrar’s office is located in the Student Center room 303B, and can be reached at (409) 984-6165.

College-Level Perspectives This course helps add to the students’ overall collegiate experience in the following ways:

  • Establishing broad and multiple perspectives on the individual in relationship to the larger society and world in which s/he lives, and to understand the responsibilities of living in a culturally and ethnically diversified world.

  • Stimulating a capacity to discuss and reflect upon individual, political, economic, and social aspects of life in order to understand ways in which to be a responsible member of society.

  • Developing a capacity to use knowledge of how technology and science affect their lives.

  • Developing personal values for ethical behavior.

  • Developing the ability to make aesthetic judgments.

  • Using logical reasoning in problem solving.

  • Integrating knowledge and understand the interrelationships of the scholarly disciplines.

Degree Plan Evaluation A Degree Plan Evaluation will help you determine which classes you need to complete your program.

  1. Sign in to your account.

  2. Click on the “My Services” tab.

  3. Click on the “Student” tab.

  4. Click on Student Records.

  5. Click on Degree Evaluation.

  6. Select the term you are planning on registering for (i.e. Summer I, Summer II, Fall, or Spring)

  7. Verify that the Curriculum Information (your MAJOR) is correct

  8. Click on “Generate New Evaluation” at the bottom of the screen.

  9. Click the radio button next to Program

  10. Click on the Generate Request button.

All of the classes that you have taken that apply to your declared major will be listed on the right. If you have a class that still needs to be completed, a “NO” will be listed on the right next to the required class.

HB 2504 This syllabus is part of LSC-PA’s efforts to comply with Texas House Bill 2504.

Lamar State College - Port Arthur


Lamar State College - Port Arthur, a member of The Texas State University System, is an open-access, comprehensive public two-year college offering quality and affordable instruction leading to associate degrees and a variety of certificates. The College embraces the premise that education is an ongoing process that enhances career potential, broadens intellectual horizons, and enriches life.

Core Values

  • Shared commitment by faculty, staff and administration to a mission characterized by student learning, diversity, and community involvement

  • General education/core curriculum that develops the values and concepts that allow the student to make a meaningful contribution in the workplace or community

  • Academic and technical programs designed to fulfill our commitment to accommodate students with diverse goals and backgrounds, using a variety of delivery methods, on and off campus

  • Technical education programs that provide for the acquisition of the knowledge, skills and behavior necessary for initial and continued employment

  • Student achievement characterized by attainment of individual goals and measured by successful accomplishments and completion of curriculum

  • Co-curricular opportunities that develop social, financial and civic acuity


Lamar State College - Port Arthur operates in the belief that all individuals should be:

  • treated with dignity and respect;

  • afforded equal opportunity to acquire a complete educational experience;

  • given an opportunity to discover and develop their special aptitudes and insights; and,

  • provided an opportunity to equip themselves for a fulfilling life and responsible citizenship in a world characterized by change.

Copyright ©2011 Lamar State College - Port Arthur. All Rights Reserved.