House Bill 2504

Spring 2011 Course Syllabus

POFT-1309-20 (Admin Office Procedures I)

Faculty Information
SemesterSpring 2011
InstructorGranger, Patricia A.
Phone(409) 984-6392
Business and Technology
Chair:Michael Trahan
Telephone:(409) 984-6378
Hours:M-TH 7:30-8, MW 9-10, TTH 11-1, F 8-10:30
Building:Student Center (PAMP)
Room #:417
Course Information
Course ID #10230
Course Subject-Number-SectionPOFT-1309-20
Course TitleAdmin Office Procedures I
Course Description Study of current office procedures, duties and responsibilities applicable in an office environment.
Course Prerequisites Keyboarding skills
Required Textbooks Office Procedures for the 21st Century, 8th ed, by Burton, Prentice-Hall

Supplies: three-ring binder, day planner, flash drive

Learning Objectives Develop time management techniques, demonstrate appropriate communication skills, and identify the basic skills of an office professional
Major Assignments January 18-21: Introduction to class

Assignments: None

January 24-28: Chapter 1: Office trends, Ethics, Mission Statements, Organization structure, Employee's role, and Ergonomics/Chapter 2: Professional skills

Assignments: Chapter discussion questions, ergonomic case study, Chapter 2 writing skill practice and Web applications, Chapter 2B application

January 31-February 4: Chapter 3: Employment issues

Assignments: Priority exercise, Web applications

February 7-11: Chapter 4: Time management and ethics, in-class priority assignment Application 4A

Assignments: Chapter discussion questions, Web applications

February 14-18: Case study Task 4/Test over Chapters 1-4

February 21-25: Chapter 5: Telephone techniques; fax

Assignments: Chapter discussion questions, Web applications, Applications 5A, B, C, E, and 10B (simulation)

February 28-March 4: Chapter 6: Written communication skills

Assignments: Chapter discussion questions, Web activities, Applications 6A and B, Simulation Task 2

March 7-11: Spring break

March 14-18: Chapter 7: Mail processes and using office equipment

Assignments: Chapter discussion questions, Web acitivites, Applications 7A and Task 1

March 21-25: Chapter 8: Records Managements

Assignments: Chapter discussion questions, Web acitivites, Applications 8A-G

March 28-April 1: Test over Chapters 5-8/Chapter 9: Banking and acounting procedures

Assignments: Chapter discussion questions, Web activities, Application 9A (simulation)

April 4-8: Continue Chapter 9

Assignments: Aplications 9B and C and banking project (practical application of concepts)

April 11-15: Chapter 10: Appointments, visitors, and office security

Assignments: Chapter discussion questions, Web activities, Application 10A (simulation)

April 18-20: Chapter 11: Travel

Assignments: Chapter discussion questions, Web activities, Applications 11A-C and E, and travel project (practical application)

April 25-29: Chapter 12: Meetings

Assignments: Chapter discussion questions, Web activities, Applications 12A and B (simulation), and meeting project (practical applicaiton)

May 2-6: Test over Chapters 9-12/Chapter 13: Oral presentation discussion and Chapter 14: Aspects of working in an office not yet discussed

Assignments: Chapter 14 discussion questions and Web activities

May 9-11: Completion of notebook

Discussion Topics Academic Policies:

See important dates in published semester course schedule.

You will be allowed one makeup exam during the semester. If you miss an exam, contact your insructor with 24 hours. If you miss more than one exam, those exams will be given a grade of zero.

The comprehensive final exam is mandatory. All students must take the exam on the scheduled date and time, and failure to do so will result in a "0" for the final exam.

Every student must have a copy of the rquired textbooks by the second week of class. The students will still be responsible for any assignments given. Failure to have a text may result in being dropped from the class.

Student IDs are required on the first exam. IDs must be visible on your desk before the exam is administered--no ID, no exam.

Attendance Policy Poor attendance is a leading reaons fpr termination from a job in all areas of employment. With this factor in mind, the instructor monitors student attendance daily. In addition, attendance on a reqular basis is necessary for proper skill development.

Tardiness is not acceptable.

The instructor reserves the right to drop any student missing more than two weeks of class (six MWF classes, four TTH classes)

Instructor will accept late work with a 15-point penalty. The late work must be turned in the next class meeting or will not be graded.

Quizzes may be given at the beginning of the class period. Students coming in to class late will not be allowed to take the quiz. A grade of zero will be recorded for the quiz.

You are responsible for completing all assigned homework and for being prepared for each class meeting. This applies even if you were absent for the previous class meeting.

Determination of Final Grade Tests 60%, Daily work 20%, Projects 20%
Final Exam Date May 16, 2011 - 10:00 AM
Campus Policies
Lamar State College - Port Arthur

Mission Statement

Lamar State College-Port Arthur is an open-access, comprehensive public two-year college offering quality instruction leading to associate degrees and a variety of certificates. The college, a member of The Texas State University System, has provided affordable, quality educational opportunities to residents of the Southeast Texas area since 1909.Lamar State College-Port Arthur embraces the premise that education is an ongoing process that enhances career potential, broadens intellectual horizons, and enriches life. The faculty, staff, and administration share a commitment to a mission characterized by student learning, diversity, and community service. The foundations for student success include compensatory education programs designed to fulfill our commitment to accommodate students with diverse goals and backgrounds, technical education programs that provide for the acquisition of the skills and demeanor necessary for initial and continued employment, and a core curriculum that develops the values and concepts that allow the student to make a meaningful contribution in the workplace or community. Student achievement is measured by the completion of courses and programs of study, successful performance following transfer to a baccalaureate program, and the attainment of individual goals.

Lamar State College-Port Arthur operates in the belief that all individuals should be:

* Treated with dignity and respect;

* Afforded equal opportunity to acquire a complete educational experience;

* Given an opportunity to discover and develop their special aptitudes and insights;

* Provided and opportunity to equip themselves for a fulfilling life and responsible citizenship in a world characterized by change.

 College Grading Scale

Below 59F

(Some specialized programs may have different grading scales)


 Academic Dishonesty

Academic dishonesty in any form will not be tolerated.  Please consult the student handbook for consequences of academic dishonesty.  These policies will be strictly enforced.


 Facility  Policies

        No food, drinks, or tobacco products are allowed in the classroom.

        Only students enrolled in the course are allowed in the classroom.

        Cell phones and/or pagers are allowed ONLY on vibrate mode. Leaving the classroom to answer a page or phone call may constitute an absence or a tardy.


 Special Considerations

         The American with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the Special Populations Coordinator, Room 231, in the Madison Monroe Building. The phone number is (409) 984-6241.

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