House Bill 2504 Spring 2011 Course Syllabus POFT-1309-20 (Admin Office Procedures I)
Spring 2011 Course Syllabus
POFT-1309-20 (Admin Office Procedures I)
|Instructor||Granger, Patricia A.|
|Course ID #||10230|
|Course Title||Admin Office Procedures I|
|Course Description||Study of current office procedures, duties and responsibilities applicable in an office environment.|
|Course Prerequisites||Keyboarding skills|
Office Procedures for the 21st Century, 8th ed, by Burton, Prentice-Hall
Supplies: three-ring binder, day planner, flash drive
|Learning Objectives||Develop time management techniques, demonstrate appropriate communication skills, and identify the basic skills of an office professional|
January 18-21: Introduction to class
January 24-28: Chapter 1: Office trends, Ethics, Mission Statements, Organization structure, Employee's role, and Ergonomics/Chapter 2: Professional skills
Assignments: Chapter discussion questions, ergonomic case study, Chapter 2 writing skill practice and Web applications, Chapter 2B application
January 31-February 4: Chapter 3: Employment issues
Assignments: Priority exercise, Web applications
February 7-11: Chapter 4: Time management and ethics, in-class priority assignment Application 4A
Assignments: Chapter discussion questions, Web applications
February 14-18: Case study Task 4/Test over Chapters 1-4
February 21-25: Chapter 5: Telephone techniques; fax
Assignments: Chapter discussion questions, Web applications, Applications 5A, B, C, E, and 10B (simulation)
February 28-March 4: Chapter 6: Written communication skills
Assignments: Chapter discussion questions, Web activities, Applications 6A and B, Simulation Task 2
March 7-11: Spring break
March 14-18: Chapter 7: Mail processes and using office equipment
Assignments: Chapter discussion questions, Web acitivites, Applications 7A and Task 1
March 21-25: Chapter 8: Records Managements
Assignments: Chapter discussion questions, Web acitivites, Applications 8A-G
March 28-April 1: Test over Chapters 5-8/Chapter 9: Banking and acounting procedures
Assignments: Chapter discussion questions, Web activities, Application 9A (simulation)
April 4-8: Continue Chapter 9
Assignments: Aplications 9B and C and banking project (practical application of concepts)
April 11-15: Chapter 10: Appointments, visitors, and office security
Assignments: Chapter discussion questions, Web activities, Application 10A (simulation)
April 18-20: Chapter 11: Travel
Assignments: Chapter discussion questions, Web activities, Applications 11A-C and E, and travel project (practical application)
April 25-29: Chapter 12: Meetings
Assignments: Chapter discussion questions, Web activities, Applications 12A and B (simulation), and meeting project (practical applicaiton)
May 2-6: Test over Chapters 9-12/Chapter 13: Oral presentation discussion and Chapter 14: Aspects of working in an office not yet discussed
Assignments: Chapter 14 discussion questions and Web activities
May 9-11: Completion of notebook
See important dates in published semester course schedule.
You will be allowed one makeup exam during the semester. If you miss an exam, contact your insructor with 24 hours. If you miss more than one exam, those exams will be given a grade of zero.
The comprehensive final exam is mandatory. All students must take the exam on the scheduled date and time, and failure to do so will result in a "0" for the final exam.
Every student must have a copy of the rquired textbooks by the second week of class. The students will still be responsible for any assignments given. Failure to have a text may result in being dropped from the class.
Student IDs are required on the first exam. IDs must be visible on your desk before the exam is administered--no ID, no exam.
Poor attendance is a leading reaons fpr termination from a job in all areas of employment. With this factor in mind, the instructor monitors student attendance daily. In addition, attendance on a reqular basis is necessary for proper skill development.
Tardiness is not acceptable.
The instructor reserves the right to drop any student missing more than two weeks of class (six MWF classes, four TTH classes)
Instructor will accept late work with a 15-point penalty. The late work must be turned in the next class meeting or will not be graded.
Quizzes may be given at the beginning of the class period. Students coming in to class late will not be allowed to take the quiz. A grade of zero will be recorded for the quiz.
You are responsible for completing all assigned homework and for being prepared for each class meeting. This applies even if you were absent for the previous class meeting.
|Determination of Final Grade||Tests 60%, Daily work 20%, Projects 20%|
|Final Exam Date||May 16, 2011 - 10:00 AM|
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