House Bill 2504

Spring 2011 Course Syllabus

POFT-1349-20 (Admin Office Procedures II)

Faculty Information
SemesterSpring 2011
InstructorGranger, Patricia A.
Phone(409) 984-6392
Business and Technology
Chair:Michael Trahan
Telephone:(409) 984-6378
Hours:M-TH 7:30-8, MW 9-10, TTH 11-1, F 8-10:30
Building:Student Center (PAMP)
Room #:417
Course Information
Course ID #10498
Course Subject-Number-SectionPOFT-1349-20
Course TitleAdmin Office Procedures II
Course Description In-depth coverage of office procedures with emphasis on decision-making, goal-setting, management theories, and critical thinking.
Course Prerequisites ITSW 1301 and POFT 1309
Required Textbooks Systems and Procedures for the Modern Office, A Simulation Approach by Judith C. Simon and Lillion H. Chaney, Prentice Hall, 2d edition

Supplies: three-ring notebook, day planner, a flash drive

Learning Objectives Prepare business documents; collect, classify, write, and present business data in report form; and define management theories
Major Assignments January 18-21: Introduction to class

No assignments

January 24-28: Orientation and review of Chapters 5-8 and 10-12; Written Communication/Chapter 9: Design and Use of Office Forms

Assignments: Chapter review, projects and activities TBA

Lab: Begin Simulation 1 Discussion Board: Human Relations topic

January 31-February 4: Chapter 1: Company Image and 2: Time Management

Assignments: Chapter review, projects and activities TBA

February 7-11: Chapter 3: Safety and Security and 4: Sources of Information

Assignments: Chapter review, projects and activites TBA

Lab: Simulation 2 Discussion Board: Human Relations topic

February 14-18: Test over Chapters 1-4, 9

February 21-25: Chaper 13: Telephone Techniques and 14: Scheduling Appointments

Assignments: Chapter review, projects and activities TBA

Lab: Simulation 3 Discussion Board: Human Relations topic

February 28-March 4: Chapter 15: Receiving Visitors and 16: Nonverbal and Intercultural Communication

Assignments: Chapter review, projects and activities TBA

March 7-11: Spring break

March 14-18: Chapter 17: Incoming Mail and 18: Outgoing Mail

Assignments: Chapter review, projects and activities TBA

Lab: Simulation 4 Discussion Board: Human Relations

March 21-25: Chapter 19: Reporgraphics Processes and 29: Records Managements

Assignments: Chapter review, projects and activities TBA

March 28-April 1: Test over Chapters 13-20

Lab: Simulation 5 Discussion Board on Human Relations

April 4-8: Chapter 21: Business Travel and 22: Meetings and Conferences

Assignments: Chapter review, projects and activities TBA

April 11-15: Chapter 23: Financial Activities and 24: Evaluation of Employee Performance

Assignments: Chapter review, projects and activities TBA

Lab: Simulation 6 Discussion Board on Human Relations

April 18-20: Chapter 25: Professional Growth and Dvelopment and 26: The Job Application Process

Assignments: A chapter review, projects and activities TBA

April 25-29: Test over 21-26

Lab: Simulation 7 Discussion Board on Human Relations

May 2-6: Complete projects and notebook

Discussion Topics Academic Policies:

See important dates in published semester course schedule.

You will be allowed one makeup exam during the semester, if you contact the instructor within 24 hours. If you miss more than one exam, those exams will be given a grade of zero.

The comprehensive final exam is mandatory. All students must take the exam on the scheduled date and time, and failure to do so will result in a "0" for the final exam.

Every student must have a copy of the required textbooks by the second week of class. The student will still be responsible for any assignments given. Failure to have a text may result in being dropped from the class.

Student IDs are required on the first exam. IDs must be visible on your desk before the exam is administered--no ID, no exam.

Attendance Policy Poor attendance is a leading reason for termination from a job in all areas of employment. With this factor in mind, the instructor monitors student attendance daily. In addition, attendance on a regular basis is necessary for proper skill development.

Tardiness is not acceptable.

The instuctor reserves the right to drop any students missing more than two weeks of class (six MWF classes, four TTH classes).

Instructor will accept late work with a 15-point penalty. The late work must be turned in the next class meeting or will not be graded.

Quizzes may be given at the beginning of the class period. Students coming in to class late will not be allowed to take the quiz. A grade of zero will be recorded for the quiz.

You are responsible for completing all assigned homework and for being prepared for each class meeting. This applies even if you were absent for the previous class meeting.

Determination of Final Grade Tests - 60%, Daily Work 20%, Projects 20%
Final Exam Date May 18, 2011 - 8:00 AM
Campus Policies
Lamar State College - Port Arthur

Mission Statement

Lamar State College-Port Arthur is an open-access, comprehensive public two-year college offering quality instruction leading to associate degrees and a variety of certificates. The college, a member of The Texas State University System, has provided affordable, quality educational opportunities to residents of the Southeast Texas area since 1909.Lamar State College-Port Arthur embraces the premise that education is an ongoing process that enhances career potential, broadens intellectual horizons, and enriches life. The faculty, staff, and administration share a commitment to a mission characterized by student learning, diversity, and community service. The foundations for student success include compensatory education programs designed to fulfill our commitment to accommodate students with diverse goals and backgrounds, technical education programs that provide for the acquisition of the skills and demeanor necessary for initial and continued employment, and a core curriculum that develops the values and concepts that allow the student to make a meaningful contribution in the workplace or community. Student achievement is measured by the completion of courses and programs of study, successful performance following transfer to a baccalaureate program, and the attainment of individual goals.

Lamar State College-Port Arthur operates in the belief that all individuals should be:

* Treated with dignity and respect;

* Afforded equal opportunity to acquire a complete educational experience;

* Given an opportunity to discover and develop their special aptitudes and insights;

* Provided and opportunity to equip themselves for a fulfilling life and responsible citizenship in a world characterized by change.

 College Grading Scale

Below 59F

(Some specialized programs may have different grading scales)


 Academic Dishonesty

Academic dishonesty in any form will not be tolerated.  Please consult the student handbook for consequences of academic dishonesty.  These policies will be strictly enforced.


 Facility  Policies

        No food, drinks, or tobacco products are allowed in the classroom.

        Only students enrolled in the course are allowed in the classroom.

        Cell phones and/or pagers are allowed ONLY on vibrate mode. Leaving the classroom to answer a page or phone call may constitute an absence or a tardy.


 Special Considerations

         The American with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the Special Populations Coordinator, Room 231, in the Madison Monroe Building. The phone number is (409) 984-6241.

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