Enrollment instructions for Duo are sent out by email. During the campus-wide rollout, this email will be sent to college email accounts. After that, new students will receive instructions after applying to LSCPA and new employees will receive instructions during the onboarding process.
1. Click the enrollment link in the email.
2. A web browser will open with screens to guide you through the enrollment process. Read the first screen then click or tap Start setup.
Figure 2: Setup Start Screen
3. You will then be prompted to perform the following actions:
- Choose the type of device you are adding (mobile phone is recommended). These instructions presume you have selected mobile phone.
- Enter your mobile phone number.
- Select the type of mobile phone (e.g., iPhone, Android, Other).
4. If you have not already installed Duo Mobile on your mobile phone, do so now. Once that is done, click or tap I have Duo Mobile installed.
Figure 3: Install Duo Mobile Screen
5. An activation screen will display and you will have the option of activating via QR code, via Email, or directly with the Duo Mobile app.
Option 1: Scan a QR Code
This method should be used when you have opened the email on a device other than the one you are trying to activate.
Figure 4: Activate Duo Screen
1. Open the Duo Mobile App.
2. Tap Set up account.
3. Tap Use a QR code.
4. Scan the QR code form the Mobile App. If prompted, allow access to your camera.
5. if you are unable to scan the QR code, click or tap Email me an activation link instead and skip to the Option 2: Email an Activation Link instructions below.
6. Duo Mobile will open to a Name Your Account screen. Tap Next.
7. Account: Lamar State College Port Arthur will be displayed. Tap Save.
Figure 5: LSCPA Account in Duo Mobile App
8. Your MyLSCPA account is now linked to your Duo Mobile app.
9. Go back to the Activate Duo Mobile screen and click or tap Continue.
Figure 6: Activate Due Mobile Screen - Completed
10. The My Settings & Devices screen will display.
11. From the When I log in drop-down, select Automatically send this device a Duo Push.
12. Click or tap Finish Enrollment.
Figure 7: My Settings and Devices
If you need assistance, please contact the Help Desk at (409) 984-6150.
Option 2: Email an Activation Link
This method should be used when you cannot scan the QR code.
1. Click or tap Email me an activation link instead.
Figure 8: Activate Duo Mobile by QR Code
2. Enter an email address you can check on the device you are trying to activate and click or tap Send email.
Figure 9: Activate Duo Mobile by Email
3. From the device you are trying to activate, open the email and click the activation link.
4. Duo Mobile will open to a Name Your Account screen. Tap Next.
5. Account: Lamar State College Port Arthur will be displayed. Tap Save.
Figure 10: LSCPA Account in Duo Mobile App
6. Your MyLSCPA account is now linked to your Duo Mobile app.
7. Go back to the Activate Duo Mobile by Email screen and click or tap Continue.
8. The My Settings & Devices screen will display.
9. From the When I log in drop-down, select Automatically send this device a Duo Push.
10. Click or tap Finish Enrollment.
Figure 11: My Settings & Devices
If you need assistance, please contact the Help Desk at (409) 984-6150.
Option 3: Directly Activate Duo Mobile App
This method should be used if you are completing the entire enrollment process using only your mobile phone on which the Duo Mobile app is installed.
1. Tap Take me to Duo Mobile.
Figure 12: Finish by Connecting to Duo Mobile
2. Duo Mobile will open to a Name Your Account screen. Tap Next.
3. Account: Lamar State College Port Arthur will be displayed. Tap Save.
Figure 13: LSCPA Account in Duo Mobile App
4. Your MyLSCPA account is now linked to your Duo Mobile app.
If you need assistance, please contact the Help Desk at (409) 984-6150.
