Remote to Desktop with Duo Authentication

Step 1: Establish a Connection to the LSCPA Network

1. Login to your personal laptop/desktop computer and ensure that you are connected to a network that has access to the Internet.
2. Press the Windows start button  and type: GlobalProtect
3. Press Enter, or click the icon to open the app.
   
4. Click Connect.
   
5. Enter gp.lamarpa.edu if asked to Enter Portal Address. This occurs only once.
6. Enter your LSCPA username (only the username without the @lamarpa.edu) and password and then click Sign In.
   
7. You should receive a notification on your mobile device if you have successfully logged in. See the Duo Security FAQ for more information on using Duo.
   
8. View actions and then select Approve. 
9. The GlobalProtect icon/status will change to "Connected" and turn from white to blue on the lower right corner of your screen.
   • Before: 
   • After: 

Step 2: Establish a Connection to Your Office PC

1. Double-click the OfficePC icon on the desktop.
   
2. Click Connect. If you see the Remote Desktop Connect warning message "The publisher of this remote connection can't be identified..." you may check the box next to "Don't ask me again for connections to this computer" to stop seeing this message.
   
3. Enter your LSCPA username with @lamarpa.edu after it and your password on the "Enter your credentials" screen.
   
4. Click OK.

If you have any issues, please contact the Help Desk at 409-984-6150 during normal business hours or send email to helpdesk@lamarpa.edu.