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Information Technology


The purpose of the Office of Information Technology Services is to support the College's commitment to student learning, success, and achievement.

IT Services is charged with ensuring the proper use of the college's communications and computing resources, participating in institutional research, and reporting institutional information to external agencies.

IT Services is committed to:

Providing faculty, staff, and students with, and access to, the computer hardware, software, information, and telecommunications equipment necessary to perform their respective job tasks and instructional assignments;

  • Protecting the computing and communications environments from outside disruptions;
  • Maintaining compliance with the laws and regulations of the United States, the State of Texas, and The Texas State University System regarding copyright and software license agreements, file transfer and storage, and purchasing;
  • Discouraging and monitoring copyright infringement;
  • Reporting accurate data to external agencies in a timely manner;
  • Treating all users with dignity and respect.

Help Desk and Support Services

Get Support or Request Service Online using TeamDyanmix

Contact the Help Desk for assistance by E-mail or by phone (409) 984-6150 during the following normal business hours:

Fall Semester

  • Monday - Wednesday 7:30 a.m. - 7:30 p.m.
  • Thursday - Friday 7:30 a.m. - 4:00 p.m.

Spring Semester

  • Monday - Thursday 7:30 a.m. - 6:30 p.m.
  • Friday 7:30 a.m. - 4:00 p.m.
  • Saturday - Sunday Closed

Summer Semesters

  • Monday - Thursday 7:30 a.m. - 5:30 p.m.
  • Friday 8:00 a.m. - Noon

Between Semesters

  • Monday - Thursday 7:30 a.m. - 4:45 p.m.
  • Friday 7:30 a.m. - 4:00 p.m.

24/7 Blackboard Online Support Desk Important

What do you need help with? Contact
  • Username and Password Questions
  • Email Troubleshooting
  • Campus Wi-Fi Connectivity
  • Campus Computer Issues
  • MyLSCPA Problems
LSCPA IT Help Desk (Students/Faculty/Staff)
Office: Gates Memorial Library
Phone: (409) 984-6150
  • Submitting Exams and Assignments
  • Using the Blackboard Mobile App
  • Logging Into Blackboard
  • Navigating Your Courses
  • Checking Your Grades
Blackboard 24/7 Support Desk (Students)
Phone: (936) 496-5379
  • Instructional Designer Availability
  • Blackboard Tool Troubleshooting
  • Modifying Users and Groups
  • Course Reports and Data
  • Increasing Accessibility
  • Grade Center Insights
Blackboard 24/7 Support Desk (Faculty)
Phone: (936) 496-5379


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